How it works

Create conversational and engaging content

Build engaging online workflows

Engageable ™ is a secure cloud-based platform coupling industry leading participant engagement technology with research quality data gathering tools. Build programs, studies, interventions, training or gamified learning by collecting participant-reported data in workflows optimised to recruit, engage, re-engage and report - on the web, or mobile. Ideal for telehealth, e-learning, training or research.

Acquire Users - Deliver streamlined onboarding of participants with custom registration or creation forms. Users can self-register or be created by staff members. Use built-in authentication or SSO for tight integration with your existing user accounts.

Deliver Content - Participants can self-service or be guided by staff. Utilise deep customisation options, a library of flexible question types, scores of templates, mentorship and oversight options and more…

*Example: mental health program measurements*

Engage Participants - There are many options to engage and re-engage participants including Badges, SMS, email and instant charts. Set and forget automation means your workflows work for you.

Report to stake holders - Leverage a powerful toolbox of tags, rules, piped text, scores, logic to collect data that can be formatted into a range of custom reports and dashboards for all your stakeholders, with each seeing only what you need them to see.

*Real-time progress reports on all platforms*

Developer Service - We recognise that the most successful projects require key custom interactions to ensure you engage with your participants and their data exactly as you need. Hire engageable’s developers and designers to construct custom reports or content, to tick every box in your scope.

Engaging Examples - 1000s of participants engage with surveys, outcomes measures, videos, games, research studies, e-learning or training, every day.

*Add your own custom games, question types or interactivity*

Everything you need to get up and running:

Simple user registration

Making it easy for people to sign-up is vital - often the first point of contact for your participants with your project. Engageable makes it easy to import lists of users, or add users directly. Engageable also comes with a built-in signup tool where you can review pending signups and edit settings as required. Alternatively, send the user a link over SMS for quick access.

Built-in webpages

A microsite comes built-in to Engageable™ so you don’t need to worry about hosting or web design. Simply create a landing page for your project where people can find you and login to their account. Add additional pages for promotion or information as required. You can use your own domain if you want, and all pages are search engine and mobile friendly.

Roles & permissions

Engageable makes it easy to assign signups a role automatically. Roles will define what content a user can see, privacy options (e.g. whether they can see names or de-identified information), and whether they can oversee users, as a Mentor, or Staff Member. Using Locations is another way to sub-divide users and/or content.

Consent forms

Engageable has a range of consent forms in the template library, but you can upload your own consent forms and invite users to sign digitally direct in the tool, on mobile or desktop. Consent forms can be set to automatically generate a PDF of the signed form and store in your audit process.

Need to update consent? Simple! Send an Instant SMS with an expiring URL for users to tap and complete.

This streamlined consent process is simple and tidy and ensures you can remain 100% compliant throughout your interactions with users.

Rich interactive content

Engageable supports all the online content formats you would expect, and more.

Add audio, video, interactive games, questionnaires, surveys, polls, outcome measures. Your users can markup diagrams, sign forms, upload or download files and resources, and more…

Automation tools

Engageable has built in automation tools that give you powerful controls over the experience users receive.

You can pace their movement through content with timed reveals, and use the built in template language and piped code features to reflect on previous answers and customise subsequent material.

Re-engagement & rewards

You can set badges or content as rewards when users complete modules or reveal automated congratulations messages and bonus content.

You can also automate messaging so that users can receive emails, or SMS text messages, or App Notifications to let them know that new material is ready, or as a reminder to complete partially complete modules.

These features of rewards and reminders make your content more sticky and drive up engagement rates compared to standard surveys people receive in their email.

Dynamic dashboards

A dashboard is a chart or other report on the usage of your workflows and modules, which you can customise for staff or administrators.

Dashboards provide instant overviews for comparison of workflows on your tenancy and to get snapshots of engagement, events and activity.

You can pin a dashboard to different locations in the system to allow access to your staff. If you want to customise what your staff see when logging into their dashboard you can 'pin' pre-existing charts or add a custom report.

Real-time reports

Create Reports using the tools you use every day. A report can be embedded, attached to emails, dashboards, or in a module as a report question. You can use piped code or any template variable.

Some example uses of reports include:

Send a completion certificate
Generate a downloadable chart
Review overall progress of participants
Review engagement of subsets of content

Export to datasets

Using Engageable’s powerful Tags, Column headings controls and scoring system, you can generate spreadsheets or CSV files that are automated and ready for import into your dataset or analysis software.

Eliminate errors by creating custom reports setup exactly as you require.

Create a reporting role to give access to researchers and performance managers.

Keep your funding bodies happy with automated timely data.

Skip logic

Hide and show content or skip sections with powerful rules.

Rules can be applied live in the form and trigger messages or other actions.

Content tools

Pace a users’ movement through content with timed reveals, and use the built-in template language and piped code features - to reflect on previous answers and customise subsequent material.

Language settings (incl. user and admin views)
Trigger conditional content with rules and logic
Insert piped-text and instant poll results
Change proceeding content with ‘Selectors’
Run Action Plans, Placements, A/B Splits

User onboarding

Users can be invited into your Admin Suite via email or SMS. Passwords can be assigned or chosen. Dispatch time-limited links via SMS or Email.

Or import users from a CSV and add relevant locations or roles before dispatching individualised instant invites.

Mark users as pending, active, deactivated, banned, deleted, with oversight and password controls.

Tags, actions & rules

Simplify your programs and studies by using Tags, Actions, Rules, Roles and Groups to suit your needs and to give you fine grained control over the participant experience. Create if/then outcomes and live rules within content. Create as many roles as you require, including testers, mentors and managers.

Example: A trial is being conducted to find out the effects of diet on energy level. Participants must fill in a food diary every day. If the participant answers ‘Yes’ to the question “Are you vegetarian?” they are tagged “vegetarian”. Any questions about meat consumption in the daily diary can now be hidden based on the presence of this tag. Users with the vegetarian tag can now receive vegetarian specific content and managers can generate topic specific reports.

*Different content/visibility for users in different locations*

Locations & team tasks

Locations are a mechanism to sub-divide users and/or content.

Location Plans let your users map out what needs to be done at their location.

Team Tasks are a way to have a to-do list at each location for your team. It is a way to project manage face to face visits, training, interviews, module completion or really any task required at each location you manage.

Phases: Each task must be part of a phase. Phases are completed in order and can have a start delay and a duration.

and more…